SERVICES

Inside-delivery to residences.   When freight is delivered to a residential address, inside delivery involves the carrier moving the pallet to the driveway, porch, or garage. Drivers will not take freight inside a home. It is important to note that most carriers have policies prohibiting drivers from even attempting in-home pick-up or delivery. This policy is to avoid complaints that the driver tracked in mud, damaged walls or doors, and the like. Additionally, there are potential freight liability issues if an accident or injury occurs inside.  When carriers are able to deliver 'inside', please bear in mind these restrictions: The opening must be wide enough to accommodate the pallet width If your delivery is to a garage, the driveway must be relatively flat and/or not too much of an incline and it can't have a lip or elevation from the driveway into the garage. The driver can not always raise the pallet jack over it so it must be flat to roll it inside.  Please note,, it’s in every party’s best interest that the freight simply is delivered to a convenient outdoor location. Planning for this is imperative when your freight is delivered to a residence, or you could potentially face delays or have to make redelivery.

HEAVY FREIGHT SHIPMENT Some items we sell are too large or too heavy to ship using a small parcel carrier, therefore the best and most efficient option is to ship using a common carrier. Booking the liftgate serviceLiftgate delivery means that the driver will bring the item(s) to the liftgate of the truck for you to unload. You must be available to take the item(s) from there. Bear in mind that some items are heavy so make sure you have someone available to help if needed. You can opt for a liftgate delivery to lower the item/items to the ground for an additional $25.00. Our free delivery is for dock to dock or curbside deliveries only.